Every few years, someone makes a sincere and serious-sounding attempt to design a newer, simpler version of email. I think these efforts are well-intentioned but don't begin to come to grips with the inherent complexity of email.
That's because most people have only the vaguest clue of how complicated email systems have become. Today, I’m initiating a series of short essays devoted to the many facets of the complexity of modern email. I’m going to try to cover it all if I live long enough.
My first, introductory essay can be found here.